Wells Fargo

Organizational Culture at Wells Fargo

“Explicit statements of values, beliefs, and customs usually come from upper management [and] are all formal expressions of an organization’s culture” (Ferrell, Fraedrich & Ferrell, 2013, p. 184). Review Wells Fargo’s stated ethical values in Table 7.1, and answer the following:

1) How do Wells Fargo’s stated ethical values compare with the scandal that was revealed in September 2016, in which Wells Fargo opened and/or applied for more than 2 million credit cards and bank accounts without customers’ knowledge or approval, or more recent claims that Wells Fargo modified mortgages without customer permission?

Hint: Go to the Bethel library website (http://bethelu.libguides.com/cps). Select “opposing viewpoints in context,” and search for the Wells Fargo scandal. Select “news” and sort the results by date. This question needs to be answered with at least 250 words with references and intext citations. I have included the book, and 2 articles and you can include outside sources. Please make sure you include the book Ferrell, O. C., Fraedrich, J., & Ferrell, L. (2013). Business ethics: Ethical decision making and cases [9th edition]. Mason, OH: Cengage Learning. I am here if you have questions. Thank you in advance.